Free Nationwide Delivery in 3 - 5 Days DELIVERY INFORMATION

Nationwide Delivery Service - We deliver our paving across the whole of the UK in 3 - 5 Days
The Landscape Yard provides national delivery of Stonemarket garden and driveway paving products. We deliver our full product range to customers all over the country from London to Edinburgh - as soon as you place your order, we check our stock and arrange your delivery as quickly as we can. Our standard delivery is 3 - 5 working days (excluding bank holidays) from placing your order and our deliveries are normally made between 8am and 5pm Monday to Friday. We deliver using a combination of our own vehicles and work closely with our haulage partners to provide an efficient delivery service. Deliveries are made with crane off-load or tail lift off-load with hand pallet truck depending on the quantity of stone ordered and the specifics of the delivery address. Please note that we do our very best to ensure that delivery is made within 3 - 5 working days and 95% of our deliveries are made within this time frame, but for reasons outside of our control, which may cause a delivery to be delayed, we cannot guarantee delivery within 3 - 5 days. We recommend that customers take our delivery lead times into account when planning their landscaping projects and order their paving in sufficient time.

FREE DELIVERY
We are able to offer free delivery on orders over a certain size as we are able to group our deliveries together or send a dedicated shipment. This results in haulage savings and allows us to offer a free delivery service. The details are as follows:

1. Garden Paving - Free Delivery when you order any 2 Full Packs of garden paving or more
2. Driveway Paving - Free Delivery when you order any 4 Full Packs of driveway paving or more
3. Vitrified Paving - Free Delivery on Full Packs only

HOW WE DELIVER
All our products are heavy and have to be delivered using large HGV's with heavy duty crane arms and tail lifts. Please ensure there is good access to your property for an HGV. We also deliver small orders that weigh under 900kg using vehicles equipped with tail lifts. We can also deliver orders using a vehicle equipped with a rear mounted forklift if required. Due to the weight of our vehicles, we cannot drive on to your property as this may cause damage.

Crane Arm Delivery
When delivery is made using one of our vehicles equipped with a crane arm, the delivery vehicle will normally park at the kerbside outside your property and unload your paving using the crane arm to the front area of your property, driveway or front garden. There is a limit to how far the crane arm can reach and we cannot deliver over tall fences or walls.
Tail Lift Delivery
When delivery is made using a vehicle with a tail lift, the vehicle will park at the kerbside and the driver will unload your order using a manual pallet truck. The pallet truck will then be pulled on to the front area of your property, driveway or front garden. In order, for the driver to do this, the ground must be firm and level with not too sleep a slope or incline. There also needs to be a dropped kerb close to your property. It is not usually possible for the pallet truck to be pulled over gravel or grass.
Forklift Delivery
When delivery is made using a vehicle equipped with a rear mounted fork lift, the vehicle will park as close as possible to your property. The driver will then unload your delivery using the forklift and drive the forklift along the road and on to your property. You will need to have sufficient access for the forklift. There is a surcharge of 50.00 + VAT per delivery for this service. It is also important to note that there must be a suitable place for the delivery vehicle to park and unload and that this location cannot be too far away from your property.

ACCESS FOR DELIVERY TO YOUR PROPERTY
In order that your delivery goes smoothly, it is important for you to let us know if there might be any issues with you accepting your paving delivery on a large HGV with a crane arm. Please let us know when ordering if you have any delivery restrictions. We do, of course, double check every address that we deliver to, to ensure there will be no problems with your delivery and we may contact you to request more information if this is required.

POOR OR RESTRICTED ACCESS TO YOUR PROPERTY
If you live in a very rural location, down a narrow lane or single track, areas with low bridges, weight restrictions or low over-hanging power cables this may cause our vehicles a problem and we may not be able to deliver to your address. If this is the case, there are a number of options available to you. We can deliver to a different address, with good access, that is nearby or we can arrange for a vehicle to deliver your order that is equipped with a rear mounted fork lift. This means the large delivery vehicle (HGV) can park further away and can then deliver your paving using the forklift. There is a surcharge of 50.00 + VAT for this service. Please note that we will make every effort to deliver to properties with poor or restricted access, but surcharges may apply and we reserve the right to cancel and refund your order if delivery cannot be made for reasons of poor or restricted access.

UK POST CODES WE DELIVER TO:
We offer a national delivery service to customers throughout the UK including Scotland and Wales. We can also deliver to Ireland and Jersey or ship stone internationally should this be required. International shipping rates would apply and are available on request.

WHAT TO DO ON DELIVERY DAY:
  • Heavy goods vehicles (HGV's) are large and need space, please ensure access is clear on delivery day
  • Heavy goods are off loaded either by crane or tail lift, please ensure there is space to deliver your order
  • Delivery is to the kerbside only, in all cases our delivery drivers will do their best to accommodate requests
  • Delivery is normally between 8am and 5pm Monday to Friday
  • All deliveries need to be signed for, please ensure someone is available to do this
  • Please ensure there is a level hard surface for deliveries of paving
  • If you are unsure about anything relating to the delivery of your order, please contact us